Auctions and Marketplaces Amazon UK 10379 Amazon UK Overview The generated data is based on reviews and questionnaires provided by PissedConsumer.com users. Amazon UK 2.3 star rating from 2530 reviews; consumers mostly dissatisfied. 31% would likely recommend; 64% unfavorable, 19% positive. Key Takeaways for Future Customers Expect fast delivery sometimes but check tracking closely when using third-party carriers. Be prepared to seek refunds for undelivered or damaged items. Prime membership delivery promises can sometimes fail; have proof and order early. Negative Feedback / Risk Areas Frequent customer complaints about customer service access and slow response. Recurring issues with account security, hacked accounts, and billing or double charges. Delivery problems with carriers and missing or wrong items, affecting refunds and returns. Positive Feedback Some reviewers praise quick resolutions and helpful agents when contact is achieved, and value product variety and website usability. The generated data is based on reviews and questionnaires provided by PissedConsumer.com users. Amazon UK 2.3 star rating from 2530 reviews; consumers mostly dissatisfied. 31% would likely recommend; 64% unfavorable, 19% positive. Key Takeaways for Future Customers Expect fast delivery sometimes but check tracking closely when using third-party carriers. Be prepared to seek refunds for undelivered or damaged items. Prime membership delivery promises can sometimes fail; have proof and order early. Negative Feedback / Risk Areas Frequent customer complaints about customer service access and slow response. Recurring issues with account security, hacked accounts, and billing or double charges. Delivery problems with carriers and missing or wrong items, affecting refunds and returns. Positive Feedback Some reviewers praise quick resolutions and helpful agents when contact is achieved, and value product variety and website usability. Media from reviews Turn one complaint into a collective action A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response. Contest of your latest charging my debit card I have not receipt any service for the last years since I prescribed your services supplied by Amazon Unauthorised charges Preferred solution: Full refund This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Resolved: On the 22nd of June I ordered a air... On the 22nd of June I ordered a air conditioner it said it would arrive between the 8th to the 10th of July but however it didnt arrive on either of those days and then it said it would arrive on the 15th July but it didnt arrive, if my parcel isnt coming I would like a refund Preferred solution: Full refund This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ - Advertised pallets on sale, but the box contained only five small items. - The items did not match the description; a full refund is being requested. I can't understand how *** could let certain things slip through their control.ive recieved another parcel i need to send back still waiting for one more so could you send me 3 return lables please .its something I will never order again. I can't understand or justify 5 small items for £35.00 .so yes im still angry . Advertisement saying pallets for sale £35.00 and more from stock sent back or overflow of items. But when it arrives, you get a little box with 5 small items in it which you can buy from £1. Shop isn't what was described you were buying. Not happy at all. False advertisement; if it says pallet that's on sale, that's what you should get. I've bought things on Amazon before but not this. Hope I get my full refund. I'm done. If I don't, I will report it. False advertisement of what your getting Preferred solution: Full refund User's recommendation: Please check your orders This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Resolved: Return the item Hi my payments 104.96 two times take my account and also refund the payment and return the one item. Preferred solution: Full refund User's recommendation: Yes This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Delivery missing not delivered My Amazon delivery AW04157**** has not been delivered by DPD on the 10th of September. There is no DPD tracking number given, and no update supplied. Do you have a DPD tracking number for this order? Please. Thank you, Mr. Danny O'Hanrahan, telephone 0772 781****. Out sourcing deliveries Preferred solution: Full refund User's recommendation: Do not use DPD This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ My package haven’t been delivered since yesterday - The cream order wasn't delivered and went to the wrong address. - I haven't received the package while traveling. - Another order due today not arrived. I ordered for cream yesterday and it has not been delivered to me It was sent to a wrong address I havent gotten my package yet pls whats going on And Im traveling I heard you guys customer service is good thats why I patronized Now Im not even happy about whats happening at all, I still have one last order thats suppose to come in today and I havent gotten it still No idea about that Preferred solution: Deliver product or service ordered Resolved: Been sent the wrong item I should have been sent Lovefuel 1200mg tablets, but instead, you have sent me an XLIM cartridge that looks like it's for a vape machine. I would like to replace this item with what I originally ordered. Preferred solution: Sent the right item I ordered This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ I ordered a power bank it come all broken up now I cant use it can you send package to send the damage power bank power bank back can I have a new power bank here is the number 479760**** 15 Stanley road br6 0eT thats not good now I to do this to customers orders Broken power bank Preferred solution: Deliver product or service ordered This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Paid for my stuff didn’t get it because delivery guy couldn’t be bothered!! My doorbell rang. I answered it immediately and could see the delivery driver already retreating onto the road, without waiting to make contact. They now say they couldn't deliver. I've got their van number plate KX26LEU, mob 0800279****. User's recommendation: Don’t bother This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Resolved: Didnt help allowing people to rip cusomers off I bought a product for £35.99. It was nothing like what was advertised and was only offered £3.60 back. Do not buy from this seller. Allowing sellers to rip people off Preferred solution: Full refund

User's recommendation: Do not buy from this seller This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Tv damaged , dent on top and screen all broken Item TV came. I unboxed it, and the item has a damaged screen and a dent on top. I need to return the item and talk to someone. Preferred solution: Full refund This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ About my account on hold There put my account on hold because I used mtmy boyfriend card to pay for his mams Christmas presents Preferred solution: Apology User's recommendation: Yes This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Resolved: Missing item Company fixed the issue and I have been provided with full refund. Buy in Amazon is the best if you have any issues thay will try there best to solve it. I ordered a perfume, ARMAF CLUB. I don't see it; I am seeing delivery. I have asked my neighbors; no one sees it. Also, the door they put it at is not my door. Preferred solution: Full refund Auctions and Marketplaces Expert Talks How to Shop Online Safely | Online Shopping Tips Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider, talks about online shopping, safety when making online payments, and how not to get scammed when buying things online. Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ No refund terrible service Delivered wrong item and no refund supposed to be a jumper and I received a spray bottle and you can't phone amazon take me ages to talk to them. User's recommendation: Be careful This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ I saw the driver of the Amazon van , but when I came out there was no package. £62 worth. Not my door. Please inform your driver on the Maldon route. User's recommendation: What is going on with Amazon deliveries This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Talk about fridge that I purchased - Fridge purchased Aug 27 delivered yesterday with a dented door after settling. - I want a replacement; the price has increased, and I have photos. I purchased a fridge on the 27th of August. It was delivered yesterday opened the packaging this morning as I left the fridge to settle like you should do and has dents in the door. Ive taken pictures now I need a replacement but your purchase price has gone up. I dont think I should have to pay the deer price because the item that came was damaged. Can you advise me, please? User's recommendation: Don’t buy fridge from here Brands Related to Amazon UK “I can remember when Amazon was a genuinely good company that trusted and believed in their customers....“ Amazon Prime Video “I canceled my subscription, but it still charges me. I just need my refund back on my card because I'm...“ “Dear Amazon Customer Support / Escalation Team, I am writing to formally address the ongoing issue with...“ “Dear Amazon Team, I am extremely disappointed with how my orders have been handled. 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