how to fix bluetooth disconnect and connect automatically when i do not hear anything i disabled allow the computer to turn off this device to savepower in power management and i restarted bluetooth support service and made it automatic GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T10:11:09.39+00:00 Hello, May I please know which audio output device is selected as the default in the System Sound settings? Go to Start > Settings > System > Sounds > Choose your default audio output device. Make sure your headphones are selected. If your headphones/speakers aren't in the list or they disconnects intermittently, 1 Run the Bluetooth Troubleshooter. Go to Start > Settings > System > Troubleshoot > Other troubleshooter> Bluetooth and select Run. Once the troubleshooter is finished running, restart your computer and pair your headphones again. Another method, 2 Reinstall Bluetooth Adapters. Disconnect/remove your headphones from the Bluetooth devices list. Then go to Device Manager and expand the Bluetooth section. Right-click your generic Bluetooth driver, such as Realtek (R) or Intel Bluetooth driver, select Uninstall device > select the 'Attempt to remove the driver software for this device' checkbox, and click Uninstall. Once uninstalled, restart your computer and pair your Bluetooth headphones. Set it as the default audio output device. See if it is working. 15 comments Show comments for this answer Z Y • 0 Reputation points 2026-09-07T11:14:56.8933333+00:00 the problem is not solved 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T12:15:22.38+00:00 Hello, Change it to Allow here. 0 votes Z Y • 0 Reputation points 2026-09-07T12:18:16.3966667+00:00 it is already allowed if i changed it to do not allow the headphone will be disconnected also the problem is that it disconnects and connects automatically when i do not hear anything if i opened video the headphone keeps connecting until stopping the video 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T12:21:55.1733333+00:00 Hello, if this is the situation, we can try restarting the Device Association service. Press Windows + R, type services.msc, and click ok. Locate Device Association Service > make sure the service is running and set the startup type to Automatic. If the service is already running, click Stop, wait a few minutes, and then start the Service again. 0 votes Z Y • 0 Reputation points 2026-09-07T12:36:35.6833333+00:00 Hello, after sometime of stopping this service it started automatically and when i stop again this message shown 0 votes Z Y • 0 Reputation points 2026-09-07T13:14:30.5933333+00:00 how to fix bluetooth? 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T13:44:40.55+00:00 You should not stop the service completely. After stopping it, try restarting the service again. If you are still having issues, may I please know the make and model of your computer? Type 'Msinfo' in the search bar on the taskbar and click enter. Post a screenshot of the resulting dialog box. 0 votes Z Y • 0 Reputation points 2026-09-07T14:07:30.6133333+00:00 i stopped and started the service at the same moment and problem not solved 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T14:21:45.25+00:00 Hello, Visit your PC manufacturer's website here - https://support.hp.com/in-en/drivers/hp-laptop-pc-15-dw3000/37506289 Expand Driver - Network.(10) Download and install the latest Bluetooth driver for your device model. Your device pairs with one of two platforms, Realtek or Intel, depending on the PC configuration. To find which driver you need to download, go to Device Manager and expand the arrow next to Bluetooth. If it is Realtek, download and install the Realtek Bluetooth driver. Restart your computer. Remove the headphones from your Bluetooth devices list and pair them again. Test to see if it works without any interruption. Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.' 0 votes Z Y • 0 Reputation points 2026-09-07T14:30:49.5766667+00:00 my windows version 25h2 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T14:31:58.98+00:00 Please select the 22H2 (64-bit version) that should work with 25H2. 0 votes Z Y • 0 Reputation points 2026-09-07T14:39:57.8633333+00:00 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T15:10:27.3766667+00:00 Hi, Please download and install the Bluetooth software driver manually and then restart your device. If you have Intel Bluetooth driver, Download and install this - If you have Realtek Bluetooth adapter, 0 votes Z Y • 0 Reputation points 2026-09-07T15:20:58.1566667+00:00 The problem is not solved 0 votes Z Y • 0 Reputation points 2026-09-07T18:14:23.4166667+00:00 what i have to do to fix the bluetooth? 0 votes Show 10 more comments Sign in to comment Add comment May I please know which audio output device is selected as the default in the System Sound settings? Go to Start > Settings > System > Sounds > Choose your default audio output device. Make sure your headphones are selected. If your headphones/speakers aren't in the list or they disconnects intermittently, Run the Bluetooth Troubleshooter. Go to Start > Settings > System > Troubleshoot > Other troubleshooter> Bluetooth and select Run. Once the troubleshooter is finished running, restart your computer and pair your headphones again. Another method, Reinstall Bluetooth Adapters. Disconnect/remove your headphones from the Bluetooth devices list. Then go to Device Manager and expand the Bluetooth section. Right-click your generic Bluetooth driver, such as Realtek (R) or Intel Bluetooth driver, select Uninstall device > select the 'Attempt to remove the driver software for this device' checkbox, and click Uninstall. Once uninstalled, restart your computer and pair your Bluetooth headphones. Set it as the default audio output device. See if it is working. Z Y • 0 Reputation points 2026-09-07T11:14:56.8933333+00:00 the problem is not solved 0 votes the problem is not solved GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T12:15:22.38+00:00 Hello, Change it to Allow here. 0 votes Change it to Allow here. Z Y • 0 Reputation points 2026-09-07T12:18:16.3966667+00:00 it is already allowed if i changed it to do not allow the headphone will be disconnected also the problem is that it disconnects and connects automatically when i do not hear anything if i opened video the headphone keeps connecting until stopping the video 0 votes it is already allowed if i changed it to do not allow the headphone will be disconnected also the problem is that it disconnects and connects automatically when i do not hear anything if i opened video the headphone keeps connecting until stopping the video GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T12:21:55.1733333+00:00 Hello, if this is the situation, we can try restarting the Device Association service. Press Windows + R, type services.msc, and click ok. Locate Device Association Service > make sure the service is running and set the startup type to Automatic. If the service is already running, click Stop, wait a few minutes, and then start the Service again. 0 votes Hello, if this is the situation, we can try restarting the Device Association service. Press Windows + R, type services.msc, and click ok. Locate Device Association Service > make sure the service is running and set the startup type to Automatic. If the service is already running, click Stop, wait a few minutes, and then start the Service again. Z Y • 0 Reputation points 2026-09-07T12:36:35.6833333+00:00 Hello, after sometime of stopping this service it started automatically and when i stop again this message shown 0 votes after sometime of stopping this service it started automatically and when i stop again this message shown Z Y • 0 Reputation points 2026-09-07T13:14:30.5933333+00:00 how to fix bluetooth? 0 votes how to fix bluetooth? GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T13:44:40.55+00:00 You should not stop the service completely. After stopping it, try restarting the service again. If you are still having issues, may I please know the make and model of your computer? Type 'Msinfo' in the search bar on the taskbar and click enter. Post a screenshot of the resulting dialog box. 0 votes You should not stop the service completely. After stopping it, try restarting the service again. If you are still having issues, may I please know the make and model of your computer? Type 'Msinfo' in the search bar on the taskbar and click enter. Post a screenshot of the resulting dialog box. Z Y • 0 Reputation points 2026-09-07T14:07:30.6133333+00:00 i stopped and started the service at the same moment and problem not solved 0 votes i stopped and started the service at the same moment and problem not solved GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T14:21:45.25+00:00 Hello, Visit your PC manufacturer's website here - https://support.hp.com/in-en/drivers/hp-laptop-pc-15-dw3000/37506289 Expand Driver - Network.(10) Download and install the latest Bluetooth driver for your device model. Your device pairs with one of two platforms, Realtek or Intel, depending on the PC configuration. To find which driver you need to download, go to Device Manager and expand the arrow next to Bluetooth. If it is Realtek, download and install the Realtek Bluetooth driver. Restart your computer. Remove the headphones from your Bluetooth devices list and pair them again. Test to see if it works without any interruption. Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.' 0 votes Visit your PC manufacturer's website here - https://support.hp.com/in-en/drivers/hp-laptop-pc-15-dw3000/37506289 Expand Driver - Network.(10) Download and install the latest Bluetooth driver for your device model. Your device pairs with one of two platforms, Realtek or Intel, depending on the PC configuration. To find which driver you need to download, go to Device Manager and expand the arrow next to Bluetooth. If it is Realtek, download and install the Realtek Bluetooth driver. Restart your computer. Remove the headphones from your Bluetooth devices list and pair them again.

Test to see if it works without any interruption. Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.' Z Y • 0 Reputation points 2026-09-07T14:30:49.5766667+00:00 my windows version 25h2 0 votes my windows version 25h2 GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T14:31:58.98+00:00 Please select the 22H2 (64-bit version) that should work with 25H2. 0 votes Please select the 22H2 (64-bit version) that should work with 25H2. Z Y • 0 Reputation points 2026-09-07T14:39:57.8633333+00:00 0 votes GsN5034 - IA • 76,040 Reputation points • Independent Advisor 2026-09-07T15:10:27.3766667+00:00 Hi, Please download and install the Bluetooth software driver manually and then restart your device. If you have Intel Bluetooth driver, Download and install this - If you have Realtek Bluetooth adapter, 0 votes Please download and install the Bluetooth software driver manually and then restart your device. If you have Intel Bluetooth driver, Download and install this - If you have Realtek Bluetooth adapter, Z Y • 0 Reputation points 2026-09-07T15:20:58.1566667+00:00 The problem is not solved 0 votes The problem is not solved Z Y • 0 Reputation points 2026-09-07T18:14:23.4166667+00:00 what i have to do to fix the bluetooth? 0 votes what i have to do to fix the bluetooth? Senthil kumar • 2,245 Reputation points 2026-09-07T10:02:02.9733333+00:00 Hi @Z Y May be chance of driver corrupted or not updated properly that is main reason. this issue persists in your system so, follow the below instructions and give your feedback. Press windows key + x select device manger. check Bluetooth driver properly installed. Check any update available for your Bluetooth driver suppose have install the driver. Uninstall your Bluetooth driver and restart your pc then Install the proper Bluetooth driver. Still, facing issue connect the same Bluetooth device in any system. Thanks. 0 comments No comments Sign in to comment Add comment May be chance of driver corrupted or not updated properly that is main reason. this issue persists in your system so, follow the below instructions and give your feedback. Press windows key + x select device manger. check Bluetooth driver properly installed. Check any update available for your Bluetooth driver suppose have install the driver. Uninstall your Bluetooth driver and restart your pc then Install the proper Bluetooth driver. Still, facing issue connect the same Bluetooth device in any system. AI answer 2026-09-07T09:30:14.75+00:00 Since disabling the Bluetooth power-saving option and restarting Bluetooth Support Service did not fix it, use the next supported steps for Windows 11: Run the Bluetooth troubleshooter in Get Help . It can automatically diagnose and fix common Bluetooth disconnect issues. Turn off Energy Saver from the taskbar battery icon. Power-saving modes can interfere with Bluetooth stability. Update the Bluetooth driver: Open Start > type Device Manager > open it. Expand Bluetooth . Right-click the Bluetooth adapter and select Update driver . Choose Search automatically for updated driver software . Restart the PC if prompted. If the problem continues, reinstall the Bluetooth adapter: Open Device Manager . Expand Bluetooth . Right-click the Bluetooth adapter name and select Uninstall device . Select Start > Power > Shut down . Wait a few seconds, then turn the PC back on. If Windows does not reinstall it automatically, open Device Manager and select Action > Scan for hardware changes . If the issue happens mainly with Bluetooth audio, install the latest Bluetooth driver and then check whether the Bluetooth device supports A2DP . Lack of A2DP support can affect higher-quality audio streaming. Check for Windows updates: Open Start > Settings > Windows Update . Select Check for updates . Restart the PC after updates or driver changes. A vendor-provided resolution for repeated connect/disconnect behavior on Windows 11 is to install the Bluetooth driver that matches the PC or mainboard model directly from the manufacturer support site, because a generic Windows driver may not work correctly with some Bluetooth chipsets. Bluetooth keeps disconnecting in Windows Fix Bluetooth problems in Windows Fix Bluetooth connected but no sound issue on Windows Bluetooth not working properly on Windows 11 - Microsoft Q&A I have a PC with Windows 11 and I'm having trouble with my bluetooth devices. All of them fail and keep connecting and disconnecting randomly. They used to work for a while, then randomly disconnect for a few seconds (sometimes even a minute or two) and then work again. AI-generated content may be incorrect. Read our transparency notes for more information. Since disabling the Bluetooth power-saving option and restarting Bluetooth Support Service did not fix it, use the next supported steps for Windows 11: Run the Bluetooth troubleshooter in Get Help . It can automatically diagnose and fix common Bluetooth disconnect issues. Turn off Energy Saver from the taskbar battery icon. Power-saving modes can interfere with Bluetooth stability. Update the Bluetooth driver: Open Start > type Device Manager > open it. Expand Bluetooth . Right-click the Bluetooth adapter and select Update driver . Choose Search automatically for updated driver software . Restart the PC if prompted. Open Start > type Device Manager > open it. Expand Bluetooth . Right-click the Bluetooth adapter and select Update driver . Choose Search automatically for updated driver software . Restart the PC if prompted. If the problem continues, reinstall the Bluetooth adapter: Open Device Manager . Expand Bluetooth . Right-click the Bluetooth adapter name and select Uninstall device . Select Start > Power > Shut down . Wait a few seconds, then turn the PC back on. If Windows does not reinstall it automatically, open Device Manager and select Action > Scan for hardware changes . Open Device Manager . Expand Bluetooth . Right-click the Bluetooth adapter name and select Uninstall device . Select Start > Power > Shut down . Wait a few seconds, then turn the PC back on. If Windows does not reinstall it automatically, open Device Manager and select Action > Scan for hardware changes . If the issue happens mainly with Bluetooth audio, install the latest Bluetooth driver and then check whether the Bluetooth device supports A2DP . Lack of A2DP support can affect higher-quality audio streaming. Check for Windows updates: Open Start > Settings > Windows Update . Select Check for updates . Open Start > Settings > Windows Update . Select Check for updates . Restart the PC after updates or driver changes. A vendor-provided resolution for repeated connect/disconnect behavior on Windows 11 is to install the Bluetooth driver that matches the PC or mainboard model directly from the manufacturer support site, because a generic Windows driver may not work correctly with some Bluetooth chipsets. Bluetooth keeps disconnecting in Windows Fix Bluetooth problems in Windows Fix Bluetooth connected but no sound issue on Windows Bluetooth not working properly on Windows 11 - Microsoft Q&A I have a PC with Windows 11 and I'm having trouble with my bluetooth devices. All of them fail and keep connecting and disconnecting randomly. They used to work for a while, then randomly disconnect for a few seconds (sometimes even a minute or two) and then work again.