I'm facing an audio issue in Windows 11. The sound icon is active, but there is no sound from the speakers or headphones. Tried updating drivers and restarting; still not working. Moderator: Moved from Microsoft System Center | Other Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Wendy miller • 55 Reputation points 2026-01-22T14:46:07.4066667+00:00 sound volume very faint 600+ votes sound volume very faint TMR • 0 Reputation points 2026-01-24T21:08:36.9766667+00:00 https://www.youtube.com/watch?v=yobPrk6WLV8 this youtube video helped 80+ votes https://www.youtube.com/watch?v=yobPrk6WLV8 this youtube video helped sumit solanki • 15 Reputation points 2026-01-25T15:09:02.3+00:00 the sound is coming now but the window's theme sound is repeating itself again n again after every 5 seconds 60+ votes the sound is coming now but the window's theme sound is repeating itself again n again after every 5 seconds Breakout Breakout • 70 Reputation points 2026-01-27T09:40:58.11+00:00 sound is not working 600+ votes sound is not working David Davies • 0 Reputation points 2026-01-29T12:25:13.77+00:00 afteer adjusting the sound vilome for headphones I have to repeat the process each time i need tpo use it 60+ votes afteer adjusting the sound vilome for headphones I have to repeat the process each time i need tpo use it Frank G. Sr • 5 Reputation points 2026-02-01T15:52:19.6633333+00:00 Mine worked perfectly, until I loaded the latest version of Windows 11. Even stranger, when I was referred to Windows Audio Trouble-shooter, it had a link to watch on YT. The audio came through load & clear. Then I went back to my original YT the audio failed, what does this mean Your guess is as good as mine. 4 votes Mine worked perfectly, until I loaded the latest version of Windows 11. Even stranger, when I was referred to Windows Audio Trouble-shooter, it had a link to watch on YT. The audio came through load & clear. Then I went back to my original YT the audio failed, what does this mean Your guess is as good as mine. Brian O'Hara • 0 Reputation points 2026-02-02T21:35:22.9533333+00:00 The computer speaker just stops playing sound from YouTube videos on a random basis. It did just now and this is 2nd time today. The earlier time, I did a reboot and the sound came on again. Now, I simply stopped sound even though YouTube video is playing 2 votes The computer speaker just stops playing sound from YouTube videos on a random basis. It did just now and this is 2nd time today. The earlier time, I did a reboot and the sound came on again. Now, I simply stopped sound even though YouTube video is playing John Phillips • 5 Reputation points 2026-02-05T16:40:38.14+00:00 My audio is off when I'm on a zoom call 2 votes My audio is off when I'm on a zoom call RAJWAIS DEXTER • 0 Reputation points 2026-02-10T15:42:04.12+00:00 There is no sound and on the bottom bar the sound icon has an x....Even the earphones are not being sensed 3 votes There is no sound and on the bottom bar the sound icon has an x....Even the earphones are not being sensed AI answer 2026-01-17T18:29:01.5766667+00:00 To troubleshoot audio problems in Windows 11, you can follow these steps: Check Device Manager : Open Device Manager and ensure that your audio drivers are installed and functioning properly. Look for any warning signs next to the audio devices. Update Audio Drivers : If you haven't already, try updating your audio drivers to the latest version. You can do this by visiting your device manufacturer's website and downloading the appropriate drivers for your system model. Roll Back Drivers : If the issue started after a recent driver update, you might want to roll back to a previous version of the audio driver to see if that resolves the problem. Run the Audio Troubleshooter : Go to Settings > System > Troubleshoot > Other troubleshooters and run the "Playing Audio" troubleshooter. This tool can help identify and fix common audio issues. Check Audio Output Settings : Ensure that the correct playback device is selected. Right-click the sound icon in the taskbar, select "Open Sound settings," and check the output device. If these steps do not resolve the issue, you may need to consult additional resources or contact your device manufacturer for further assistance. References: How to fix this. no audio device is installed - Microsoft Q&A AI-generated content may be incorrect. Read our transparency notes for more information. To troubleshoot audio problems in Windows 11, you can follow these steps:

Check Device Manager : Open Device Manager and ensure that your audio drivers are installed and functioning properly. Look for any warning signs next to the audio devices. Update Audio Drivers : If you haven't already, try updating your audio drivers to the latest version. You can do this by visiting your device manufacturer's website and downloading the appropriate drivers for your system model. Roll Back Drivers : If the issue started after a recent driver update, you might want to roll back to a previous version of the audio driver to see if that resolves the problem. Run the Audio Troubleshooter : Go to Settings > System > Troubleshoot > Other troubleshooters and run the "Playing Audio" troubleshooter. This tool can help identify and fix common audio issues. Check Audio Output Settings : Ensure that the correct playback device is selected. Right-click the sound icon in the taskbar, select "Open Sound settings," and check the output device. If these steps do not resolve the issue, you may need to consult additional resources or contact your device manufacturer for further assistance. How to fix this. no audio device is installed - Microsoft Q&A John DeV • 169.7K Reputation points • Independent Advisor 2026-01-17T22:18:11.9433333+00:00 Hi, good day! When was the last time it worked properly? Have you made any changes to your computer recently? Press Windows key+R to open Run then type: msinfo32 Press Enter Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data as Microsoft Q&A is a public forum. Open Device Manager again Expand Sound, video and game controllers. Right-click your audio device (e.g. Realtek Audio, Intel Smart Sound, Conexant, etc.) Click Uninstall device. Tick "Attempt to remove the driver for this device" box Restart your computer. Windows will reinstall the driver automatically. If this does not work, it would be best to visit your manufacturer's support page to download and install the latest Audio driver for your device. I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below. 2 comments Show comments for this answer sri harish • 10 Reputation points 2026-01-27T12:56:13.34+00:00 the sound is not clear 10+ votes Praveen B • 15 Reputation points 2026-01-27T16:45:30.9733333+00:00 sound problem 20+ votes When was the last time it worked properly? Have you made any changes to your computer recently? Press Windows key+R to open Run then type: msinfo32 Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data as Microsoft Q&A is a public forum. Open Device Manager again Expand Sound, video and game controllers. Right-click your audio device (e.g. Realtek Audio, Intel Smart Sound, Conexant, etc.) Click Uninstall device. Tick "Attempt to remove the driver for this device" box Restart your computer. Windows will reinstall the driver automatically. If this does not work, it would be best to visit your manufacturer's support page to download and install the latest Audio driver for your device. I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below. sri harish • 10 Reputation points 2026-01-27T12:56:13.34+00:00 the sound is not clear 10+ votes the sound is not clear Praveen B • 15 Reputation points 2026-01-27T16:45:30.9733333+00:00 sound problem 20+ votes