Redeem or activate Enter your product key Product key FAQ Change your product key Activate Office or Microsoft 365 for Windows Activate Office or Microsoft 365 for Mac Deactivate an installation of Office or Microsoft 365 Unlicensed Product error Update License button Guided support in your browser can provide digital solutions for Office problems Try guided support Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office Activate Microsoft 365 or a non-subscription version of Office that's pre-installed on a new Windows device Activate an Office purchase or offer that's included on a new Windows device Activate Office from Microsoft Workplace Discount Program Activate a brand new Office product key Troubleshoot activation errors Activate Microsoft 365 or a non-subscription version of Office When you start an Microsoft 365 app that's not activated, you'll be prompted to sign in to Microsoft 365. Be sure to sign in using the Microsoft account, or work or school account, that you used to buy or subscribe to Microsoft 365. If Microsoft 365 came pre-installed on your new device, see Activate Office that's pre-installed on a new Windows device . If the Activation wizard appears, Microsoft 365 needs your help to activate. Follow the prompts in the wizard to activate Microsoft 365. Get help with activating Office using the Activation wizard Activate Microsoft 365 or a non-subscription version of Office that's pre-installed on a new Windows device

If this screen appears, a trial version of Microsoft 365 Family or a trial version of a non-subscription version of Office is installed. You'll see this screen if you sign in to Microsoft 365 or a non-subscription version of Office that was pre-installed on a new device but don't have a Microsoft 365 product or a non-subscription version of Office associated with your account. To use Microsoft 365 on your new device, you can activate Microsoft 365 as a 1-month trial of Microsoft 365 Family. You can also buy Microsoft 365 or a non-subscription version of Office, add Microsoft 365 to an existing Microsoft 365 subscription, or enter a product key from a new product key card. If you have an older copy of a non-subscription version of Office, you can install that instead. You can also try our guided support in your browser to help with activation issues. I thought this device included Microsoft 365 or a non-subscription version of Office. Activate an Microsoft 365 purchase or offer that's included on a new Windows device I get the error "The products we found in your account can't be used to activate <app>" If this screen appears, Microsoft 365 is installed as a one-year subscription or one-time purchase A digital product key is transmitted to your PC, so you won't need or receive a printed product key. You activate Microsoft 365 by signing in with a Microsoft account. If we detect your Microsoft account, we'll show it on this screen. After you sign in, your product is added to your Microsoft account, so that you can reinstall it later, or manage your new subscription, without a product key. You can also try our guided support in your browser to help with Microsoft 365 activation issues. Activate Office from Microsoft Workplace Discount Program If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft Workplace Discount Program (formerly known as Microsoft Home Use Program) benefit, select I don't want to sign in or create an account (at the bottom of the screen) and enter your product key. Get your Microsoft Workplace Discount Program product key Activate a brand new or Microsoft 365 product key If you bought a new Microsoft 365 product key card, or you received a product key when you bought Microsoft 365through an online store, go to Office.com/setup or Microsoft365.com/setup and follow the on-screen prompts. This is a one-time process that adds your new product to your Microsoft account. After you redeem your key, you can install Office. Get help with Office.com/setup Troubleshoot activation errors If Microsoft 365 can't activate, it eventually becomes unlicensed and all editing features of Microsoft 365 are disabled. Microsoft can become unlicensed for a number of reasons. For example, if your Microsoft 365 subscription expires, you must renew your subscription to restore all features of Microsoft 365. If Microsoft 365 was pre-installed on your new PC, you must start an Microsoft 365 Family trial or buy Microsoft 365 to continue using Microsoft 365. If you're running Microsoft 365 on Windows 7 (which is no longer supported, see Windows 7 end of support and Office ), you need to make sure that TLS 1.2 is enabled by default. See Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows . Related articles A subscription notice appears when I open a Microsoft 365 application You get the Office error "The products we found in your account can't be used to activate <app>" Troubleshoot activation errors in Office Thank you for your feedback!