• Did you already try to recover your account through the login page? We’ll ask you to try that first if you haven’t yet. • For your security, we’ll only provide account details to the account holder. • For help recovering a Google Workspace account, contact us here. • For your security, we’ll only provide account details to the account holder. • For help recovering a Google Workspace account, contact us here. • For help recovering a Google Workspace account, contact us here. • If you entered multiple websites above, attach statements showing the most recent charge associated with every site. • Ensure your files are .jpg, .png, or .pdf so we can view them. • Ensure your files are .jpg, .png, or .pdf so we can view them. Squarespace respects intellectual property rights and expects its users to do the same. Squarespace responds expeditiously to claims of copyright infringement committed using the Services. To submit a notice of claimed copyright infringement, you will need to submit a notice of infringement using the form below. Please be aware that in instances where Squarespace is merely the Registrar and does not provide web hosting services, Squarespace does not control the content and the content does not reside on Squarespace’s servers; you will need to resolve the claimed copyright infringement directly with the site owner or the web hosting service provider. Squarespace's response to notices of alleged copyright infringement may include the removal or restriction of access to allegedly infringing material. Please note that information provided in a notice of copyright infringement may be forwarded to the user who posted the allegedly infringing content or the site owner. For privacy reasons, Squarespace Domains LLC and Squarespace Domains II LLC (collectively, “Squarespace Registrar Entities” and each, a “Squarespace Registrar Entity”) generally redact customers’ personal contact information within registration data (“non-public registration data”) associated with general top-level domains for which a Squarespace Registrar Entity serves as the registrar of record (“domain name”) when a public lookup of such registration data through Squarespace’s Registration Data Directory Services (“RDDS”) outputs are performed. However, in order to comply with ICANN’s Registration Data Policy, Squarespace Registrar Entities are obligated to allow third parties to submit a request for non-public registration data associated with a domain name and have such non-public registration data to be disclosed to them directly on the basis of demonstrable legitimate interest (each, a “request”). This page outlines (a) the format and content required for each request that must be submitted for Squarespace’s review, (b) how Squarespace will respond to your request and (c) the anticipated timeline for our response to your request. Only requests for single domains are permitted. Please note that this policy does not jeopardize the fundamental interests, rights and freedoms of a data subject, consistent with the General Data Protection Regulation ("GDPR") or other similar privacy laws. It is also not a substitute for other less-intrusive mechanisms available and we expect these mechanisms to be exhausted prior to any request submitted hereunder, which request should only be submitted as an extreme, last resort measure given its potential impact to the data subject. Points to consider • If you are looking to only obtain non-public registration data in order to reach out to the contact associated with a domain name, Squarespace offers the ability to communicate through the form available here. • If you are looking to report DNS abuse for a domain name registered through Squarespace, steps on how to do so are available here. • If you believe you are potentially the victim of a crime associated to a domain name, you may file a complaint with the FBI’s Internet Crime Complaint Center (IC3) , European Cybercrime Centre (EC3) , or if you reside outside the foregoing regions, then your region’s equivalent cybercrime reporting authority. • If you believe that a domain name registered at Squarespace violates your rights or if you believe that the domain Registrant is otherwise in breach of the representations made in Section 2 of the Uniform Domain Name Dispute Resolution Policy (UDRP), then you may file a complaint against the Registrant with an ICANN-approved dispute resolution provider (the “Resolution Provider”). You can find more information about the UDRP process, including how to file a complaint against the Registrant with an ICANN-approved dispute resolution provider, here. • If you are a law enforcement agency seeking information, please note that we are unable to provide information about Squarespace accounts, users, or sites to law enforcement without a subpoena, court order, or warrant. Once the receipt of the information and statements below have been acknowledged, Squarespace will review your submission and respond via email to the contact address provided with the request within 30 days from such acknowledgment absent exceptional circumstances. Squarespace Registrar Entity, in its sole discretion, may grant or deny requests and decisions are considered final. Repeated data access requests against our policy may result in rejection of any future requests you may submit. Points to consider Squarespace takes reports of non-consensual intimate imagery very seriously. We prioritize handling these reports swiftly and will take immediate action on valid reports. Provide as much detail as possible — our Trust & Safety team will review. Please be advised that providing false, misleading, or incomplete information may hinder our ability to investigate. Please be aware that in instances where Squarespace is merely the Registrar and does not provide web hosting services, Squarespace does not control the content and the content does not reside on Squarespace’s servers; you will need to resolve the issue directly with the site owner or report it to the web hosting service provider. Squarespace's response to reports submitted through this form may include the removal or restriction of access to the reported intimate material. Please note that information provided in a report may be forwarded to the user who posted the reported content or the site owner. If you/someone is in immediate danger, call 911 or local emergency services first. Report sites that violate our terms, including concerns about malware, harassment, or intellectual property theft. If you find content on a Squarespace site that violates our Terms of Service or Acceptable Use Policy , you can report it to us for review. We investigate all reports and address each individually based on the nature of the abuse. When submitting your report, provide the URL of the site and any specific details or screenshots that help us identify the issue. Find the right form to file an abuse report online We investigate several categories of abuse to keep our platform safe. If you notice malicious activity connected to a domain name registered through Squarespace, report the issue using the corresponding forms below: Malware : For sites hosting or distributing malicious software, viruses, or ransomware. Report malware abuse with this form . Phising and pharming : For fraudulent emails or sites attempting to impersonate a business, steal sensitive credentials, or redirect visitors to fake web servers. Report phishing and pharming abuse with this form . Spam : Sites created primarily to send unsolicited messages or manipulate search engine results. Report spam abuse with this form . How does Squarespace handle domain name registration disputes?

For issues regarding the registration of a specific domain name, we follow the Uniform Domain-Name Dispute-Resolution Policy (UDRP) . To find information about a domain’s registrant, use ICANN’s lookup tool . Report intellectual property disputes If you believe a Squarespace site infringes on your trademark or copyright, submit a formal complaint using one of the channels below: Report trademark complaints : For issues involving protected brand assets, use our trademark report form . Report copyright complaints : For issues regarding original creative works, use our copyright report form . Also try: Intellectual property and Squarespace Report a cybercrime If you’re the victim of a cybercrime or online fraud, you can also report the incident to the Internet Crime Complaint Center . This external agency handles reports of suspected internet-facilitated criminal activity. Report non-consensual intimate imagery If you find intimate images or videos of yourself published without your consent, or if you're helping someone else report content of themselves, report it with our Non-Consensual Intimate Content form . Related articles Requesting third-party domain help Squarespace's Digital Millennium Copyright Act (DMCA) designated agent About the Google Domains migration to Squarespace Review, change, or reset your domain's nameservers Responding to a copyright infringement notice Squarespace Help Center Privacy and Security Cookies, privacy, and policies